After Sales Service & Warranty

After Sales Service & Warranty

After Sales

The peace of mind you’ve been looking for.

After Sales Service & Warranty

If you have any questions about any of our products, how to install them, how to use them, or repairs, please send us an email at [email protected] or call us on 57645168. One of our Customer Service Agents will help and assist you.

Terms & Conditions for Warranty Coverage

  • Product warranty for Jimmy shall apply to manufacturing defects only.
  • This warranty card must be completed and returned within14 days from the date of purchase.
  • This warranty card is not transferable or replaceable.
  • Product warranty does not apply to commercial usage.
  • All accessories and consumable parts are not covered in the warranty unless stated.
  • Warranty will be voided if the unit is using a nongenuine part from Jimmy.
  • Product undergone repairs, modifications, or dismantled by unauthorized personnel will result in warranty to be voided.
  • Warranty does not cover water Damage.

Vacuum Cleaner Type Warranty Coverage

Main motor – 18 Months ( Jimmy JV53 )
Main motor – 2 years ( JV83 / H8 FLEX / H9 FLEX / H10 Pro / HW10 PRO )
Electric Brush – 1 year
Rechargeable Battery – 6 months
Other Electrical Components – 1 year.

No warranty for accessories and consumable parts such as brush, filter, crevice, dusting brush, dust case, power adaptor & etc.

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Cleaning and Maintenance Guide includes:

Product Instruction Manual

To ensure your product’s proper setup, use, and safety, we strongly advise reading the manual thoroughly. Your understanding is key to unlocking all its features.

Language: English | French

Note: The manual provides essential instructions and guidelines to be read before usage

What's Included